Vancouver, WA headquarters
Silver Star Telecom is based in Vancouver, Washington and supports customers across Oregon and Washington, including Southwest Washington and the Washington coast.
Support
Support from the Silver Star Telecom team in Vancouver, WA
Need help, service information, or an availability check? Start here so your request reaches the Washington-based Silver Star Telecom team.
How we can help
Start with the local team
Silver Star Telecom support is tied to our Vancouver, WA headquarters and Oregon & Washington service footprint. Share the location, service type, and account or site details so we can route the request correctly.
Sales and service requests
Email sales@silverstartelecom.com or use the contact form and the right local team member will follow up.
Availability checks
Send us the service address so we can confirm whether fiber, voice, security, or managed services are available at your location.
Not another Silver Star
This support page is for Silver Star Telecom in Vancouver, WA, serving Oregon and Washington customers and business networks.
Local support
Real people who know your network
When you reach out you get a Washington-based team that knows the systems they installed, not an offshore script.
Local Northwest team
Based in Vancouver, WA, serving Oregon and Washington.
Knows your setup
The people who answer are the same people who design and install your network.
Direct follow-up
No offshore scripts. We route your request to the right person, fast.
Where we serve
From our Vancouver, WA headquarters, Silver Star Telecom delivers fiber, voice, and managed network services across 100+ Oregon and Washington communities.
- Headquarters
- Vancouver, WA
- Service area
- Oregon and Washington
- Extended reach
- Nationwide via wholesale & NNI agreements
- Sales
- sales@silverstartelecom.com
Before you reach out
What to have ready
A few details help us route your request to the right person and respond faster.
1
Service address
Where service is needed, so we can confirm coverage.
2
Service type
Internet, voice, security, or managed services.
3
Account or site details
Any account number, site name, or current provider.
Reviews
Reviews from the people who rely on us
Customers count on Silver Star Telecom for dependable connectivity, local support, and systems that keep working after installation day.
Rated 5.0on Google
CChris L.
CEO, CPA Firm
“Silver Star designed and installed our phone system end to end, and the support behind it has been outstanding. When we need something, they're responsive and they get it right.”
MMolly S.
Executive Manager, City Government
“They brought fiber and hosted voice to all five of our sites and the upgrade has been rock solid. It's been a reliable backbone for the city's day-to-day operations.”
DDawn T.
VP of IT, Shoe Manufacturer
“Silver Star is our primary data provider across both corporate and manufacturing. The service has been extremely reliable, exactly what we need to keep operations running.”
Featured insights
Practical guidance for better networks
Fresh articles from the Silver Star team on fiber, voice, managed services, cabling, and security planning.
Voice
FCC Network Modernization: What the Copper-to-IP Transition Means for Your Organization
The FCC is accelerating the retirement of legacy copper telephone networks. Here's what still runs on those lines, and how to plan your migration before a carrier notice forces the timeline.
Read article →
Managed Services
How SD-WAN Keeps Business Apps Online When a Circuit Fails
SD-WAN is not just a buzzword. For multi-site teams, it can turn backup internet from a manual scramble into automatic, policy-based failover.
Read article →
Connectivity
Planning Structured Cabling Before an Office Buildout
The best time to think about cabling is before walls close and desks move in. A little planning prevents years of mystery outages and expensive rework.
Read article →Ready when you are
Need help with service?
Tell us where service is needed and what you're trying to solve. Our Vancouver, WA team will route your request to the right person.
Local engineering
Voice, data, security
Local NW support