Managed Services
Offload your network to engineers who design, run, and protect it, managed router and firewall, cloud, backup, SD-WAN, and more.
Request a consultation
Tell us what you need and a Silver Star specialist will follow up with options for managed services.
Installation & coverage
A local engineering team watching the network with you
Managed services pair proactive monitoring with hands-on network engineering, so routers, firewalls, backups, SD-WAN, and cloud connectivity stay visible, patched, and supported by one accountable team.
Overview
Why managed services from SilverStar
Most teams don't have the time or the in-house expertise to run a modern network well, and the cost of getting it wrong is downtime, security incidents, and lost data. Our managed services put 25+ years of network engineering behind your business, so the infrastructure just works while you focus on what you do.
Pick the pieces you need or hand us the whole stack. We design it, deploy it, monitor it around the clock, and keep it patched, backed up, and secure.
What you get
Features built around reliability
Engineered, installed, and supported by a local team, not a best-effort box.
Single point of contact
One local team accountable for your network, not a chain of vendors.
Proactive monitoring
24/7 visibility so issues get caught and fixed before they spread.
Security built in
Managed firewalls, patching, and protection as part of the service.
Predictable cost
Flat monthly managed pricing instead of surprise project bills.
Managed Router & Firewall
We deploy, configure, monitor, and maintain enterprise-grade routers and firewalls so your edge stays fast and secure. Patching, rule changes, and threat updates are handled for you, with 24/7 monitoring and a local team on call.
- Enterprise router & firewall deployment and tuning
- Ongoing patching, firmware, and rule management
- 24/7 monitoring and alerting
Cloud Services
From hosted infrastructure to connectivity into the public cloud, we design and manage cloud services that fit how you work, with secure, high-performance paths between your sites and your applications.
- Hosted infrastructure and collocation
- Secure, high-performance cloud connectivity
- Designed and managed end to end
Backup Service
Managed backup protects your business data with automated, monitored backups and tested recovery, so a failure, mistake, or ransomware event doesn't become a catastrophe.
- Automated, monitored backups
- Tested, reliable recovery
- Off-site protection against ransomware and disaster
SD-WAN
SD-WAN intelligently steers traffic across multiple connections for better performance, resilience, and control, keeping critical applications fast even when a link degrades.
- Application-aware traffic steering
- Automatic failover across multiple circuits
- Centralized policy and visibility across sites
Network Equipment
We source, configure, and manage the switches, routers, firewalls, and access points your network runs on, from vendors we trust like Cisco, Juniper, Ciena, and Adtran, so you get the right gear, properly set up and supported.
- Right-sized equipment from proven vendors
- Professional configuration and lifecycle management
- Supported and monitored as part of the service
Network Protect
Network Protect layers security across your environment, firewall, monitoring, and threat protection working together to defend against the attacks that target businesses every day.
- Layered firewall and threat protection
- Continuous security monitoring
- Rapid response to emerging threats
Why Silver Star
Engineered locally, supported locally
The same team that designs and installs your network is the one that answers when you call.
25+ years
Decades of network engineering across the Pacific Northwest.
Single-source
One accountable partner for voice, data, and managed services.
Local support
Northwest-based people who know your setup, not a script.
Reviews
Why customers trust SilverStar
Businesses and homes across the Northwest rely on Silver Star for dependable connectivity, local support, and systems that keep working after installation day.
CEO, CPA Firm
“Silver Star designed and installed our phone system end to end, and the support behind it has been outstanding. When we need something, they're responsive and they get it right.”
Executive Manager, City Government
“They brought fiber and hosted voice to all five of our sites and the upgrade has been rock solid. It's been a reliable backbone for the city's day-to-day operations.”
VP of IT, Shoe Manufacturer
“Silver Star is our primary data provider across both corporate and manufacturing. The service has been extremely reliable, exactly what we need to keep operations running.”
Featured insights
Practical guidance for better networks
Fresh articles from the Silver Star team on fiber, voice, managed services, cabling, and security planning.
How SD-WAN Keeps Business Apps Online When a Circuit Fails
SD-WAN is not just a buzzword. For multi-site teams, it can turn backup internet from a manual scramble into automatic, policy-based failover.
Read article →
Planning Structured Cabling Before an Office Buildout
The best time to think about cabling is before walls close and desks move in. A little planning prevents years of mystery outages and expensive rework.
Read article →
Business Security Cameras and Access Control: What to Plan First
Good security design starts before hardware is mounted. Coverage, access rules, retention, and connectivity all shape whether the system works when you need it.
Read article →FAQ
Managed Services, questions, answered
Common questions about this service. Don't see yours? Reach out for a free account review.
- What's included in managed services?
- You can pick individual pieces, managed router and firewall, cloud services, backup, SD-WAN, network equipment, or Network Protect, or hand us the whole stack. We design, deploy, monitor, patch, and secure it.
- Will managed services replace our internal IT team?
- No, the goal is to extend your team. We take on the network infrastructure so your people focus on the work that moves the business, with one accountable local point of contact.
- How does pricing work for managed services?
- Managed services are billed at a predictable flat monthly rate instead of surprise project bills, so the cost is easy to plan around.
- Do you provide 24/7 monitoring?
- Yes. We monitor your network around the clock so issues are caught and addressed proactively, often before you'd notice them.
Ready when you are
Let's build the right solution
Contact us today for a free account review.