Hosted VoIP in Washougal, WA
Washougal sits just east of Camas on the Columbia River at the western gateway to the Columbia River Gorge. Its manufacturers, trades, and small businesses, and the visitor-facing businesses that serve Gorge traffic, need a phone system that keeps working when conditions do not cooperate.
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Quick answer
Who provides hosted VoIP in Washougal, WA?
Silver Star Telecom provides hosted VoIP and Hosted PBX phone systems for businesses in Washougal, Washington, with disaster routing that keeps calls flowing to mobiles or another location if the office loses power or internet, at a flat rate per phone per month.
- Provider
- Silver Star Telecom, headquartered in Vancouver, WA
- Service
- Hosted VoIP / Hosted PBX
- Area served
- Washougal, Clark County, WA
- Pricing model
- Flat rate per phone per month
- Local support
- Northwest-based team, about 15 miles from our Vancouver HQ
- Phone
- (360) 524-7498
Last updated October 2026
Serving Washougal
Calls keep coming in when the office goes dark
Silver Star's Hosted PBX runs in carrier data centers rather than in your building, so it is not taken down by a local power outage. Disaster routing automatically sends calls to mobile phones, another location, or voicemail if your office goes offline.
Gorge weather, wind, and power outages are a fact of life on the east end of the county. With an on-site phone system, an outage means callers hear nothing. With hosted voice, the platform keeps answering and disaster routing reroutes calls to wherever your team is.
Pair it with LTE/5G Always-On Internet backup and the phones keep working even when the primary internet connection is down.
Hosted PBX
What is included with hosted VoIP in Washougal
A carrier-class cloud phone system delivered as a service, with the features an office uses every day included.
Flat rate per phone
One predictable monthly price per phone. No PBX hardware to buy or maintain.
60+ standard features
Auto attendant, hunt groups, voicemail to email, time-of-day routing, paging, and more.
Keep your numbers
We port your existing business numbers so customers reach you exactly as before.
Desk, cordless & mobile
Yealink desk, DECT cordless, and conference phones, plus MaX UC desktop and mobile apps.
Disaster routing
If an office loses power or internet, calls reroute to mobiles or another location.
CommPortal management
A web dashboard for users and admins to manage call handling, hunt groups, and reports.
Why Silver Star
Engineered locally, supported locally
The team that designs and installs your phone system is the one that answers when you call.
25+ years
Designing, installing, and supporting voice and data networks across Oregon and Washington.
Single-source
Fiber, voice, Ethernet, backup, and managed services from one accountable partner.
Local support
A Northwest-based team that knows your setup, not an offshore script.
Nearby
Hosted VoIP in other communities
Silver Star also provides hosted voip in these nearby areas.
Reviews
What customers say
Customers count on Silver Star Telecom for dependable connectivity, local support, and systems that keep working after installation day.
CEO, CPA Firm
“Silver Star designed and installed our phone system end to end, and the support behind it has been outstanding. When we need something, they're responsive and they get it right.”
Executive Manager, City Government
“They brought fiber and hosted voice to all five of our sites and the upgrade has been rock solid. It's been a reliable backbone for the city's day-to-day operations.”
VP of IT, Shoe Manufacturer
“Silver Star is our primary data provider across both corporate and manufacturing. The service has been extremely reliable, exactly what we need to keep operations running.”
FAQ
Hosted VoIP in Washougal: questions answered
Common questions from Washougal businesses.
- Who provides hosted VoIP in Washougal, WA?
- Silver Star Telecom provides hosted VoIP and Hosted PBX phone systems for businesses in Washougal, Washington, with disaster routing that keeps calls flowing to mobiles or another location if the office loses power or internet, at a flat rate per phone per month.
- How much does hosted VoIP cost?
- Silver Star's Hosted PBX is priced as a flat rate per phone per month, with no phone system to buy and no maintenance contract. Pricing depends on the number of phones and features, so we quote it after a free account review of your current setup.
- Can I keep my existing business phone numbers?
- Yes. We port your current numbers to the hosted platform, so customers keep calling the same numbers.
- What internet connection do I need for hosted VoIP?
- Each concurrent call uses roughly 100 Kbps in each direction. Call quality depends more on a stable, symmetrical connection with low jitter than on raw speed, which is why Silver Star can design the internet connection and phone system together.
- Do I have to replace my current phone system?
- Not necessarily. If your on-site PBX still has useful life, SIP trunking can modernize the lines feeding it. If it is aging or you have multiple locations, Hosted PBX usually costs less over time. We will price both for you.
- What happens to our phones if our Washougal office loses power?
- Because Hosted PBX runs in carrier data centers, the system keeps answering. Disaster routing sends calls to mobile phones, another location, or voicemail until the office is back online.
- Can we keep using our phones if the internet goes down?
- With LTE/5G Always-On Internet backup, yes. Traffic fails over to the wireless connection automatically, so desk phones and softphones keep working.
Ready when you are
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